The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“I was impressed by how clean my room was, with daily cleaning services ensuring everything was fresh and tidy throughout my stay.” view full review
Excellent Shower
“The shower pressure was excellent, making each morning refreshing; it felt great to start the day with such a powerful and invigorating shower.” view full review
Ice & Water Stations
“I loved the convenience of ice and water stations on each floor; it was so nice to grab a drink anytime without needing to go far.” view full review
Great Coffee Setup
“The coffee and tea facilities in my room were great, and I also enjoyed the delicious coffee available in the reception area when I needed a pick-me-up.” view full review
General
No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Tours/Ticket assistance
Dining
Restaurant
Business
Fax/Photocopying
Children
Cots
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Trouser press
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1-2-9, Kabuki-Cho,
Tokyo,
Japan,
160-0021,
Tokyo City Area
Map view
street view
1-2-9, Kabuki-Cho,
Tokyo,
Japan,
160-0021,
Tokyo City Area
City landmarks
11 Naitomachi
Cherry blossom viewing
1.5
km
Garden
Shinjuku Gyoen National Garden
1.5
km
Public Building
Tokyo Metropolitan Government Buildings
1.6
km
1-26-2 Nishishinjuku
Shinjuku Nomura Building
1.1
km
1 Chome-2 Nishishinjuku
Omoide Yokocho nights Market
820 m
5 Chome-17-3 Shinjuku
Hanazono Shrine
1.6
km
Museum
Meiji Jingu Shrine
2.2
km
Tower
Tokyo Tower
5.5
km
Mall
Takeshita Street
2.6
km
1-1 Yoyogikamizonocho
Meiji Jingu
2.1
km
Park
Yoyogi Park
2.7
km
Park
Shinjuku Central Park
1.7
km
Museum
Seiji Togo Memorial Sompo Japan Nipponkoa Museum of Art
980 m
Market
Tsukiji Market
6.8
km
Mall
Opera City Tower
2.0
km
Pagoda
Tenryuji Temple
810 m
Museum
Tokyo Toy Museum
1.6
km
Japan
Tokyo Metropolitan Government Building observation room
1-2-9 B1F Best Western Hotel Shinjuku Astina Tokyo
Pasela Resorts Shinjuku
120 m
1-3-16 Pasela Bldg.
Hunters Bar
130 m
1-3-16 1F
Mugi no Oto
220 m
1-12-15 Shinjuku 7th Bldg. B1
Wagyu Shioyakiniku Black Hole Shinjuku 3chome
70 m
5-3
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
great location
noisy at night
tight room space
7.2/10
Very good
Rooms
7.3
Location
7.9
Service
8.0
Dining
6.4
Guest reviews
7.2/10
based on 8 reviews
8.2
8.2/10 based on 2139 reviews
Edmund
United Kingdom,
May
2024
7.0/10
The hotel is in a great spot, right next to the Golden Gai area and close to transportation. The rooms are a bit stuffy and small, but the bed is comfy. The service is friendly and helpful, with some minor issues like poor WiFi and toiletries. The dining options are pretty limited but still affordable. Overall, a good value for the location.
Rooms
7.0
The rooms, while a bit small and stuffy as expected in Tokyo, had a comfy bed.
Service
6.5
The service was friendly and generally helpful, though there were minor issues with WiFi and getting receipts.
Location
8.0
The location is great for nightlife next to Golden Gai and close to transportation but may not suit those looking for a quieter area.
Dining
6.0
The dining options were limited but still affordable.
Facilities
7.0
Charles
United States,
March
2024
7.8/10
My stay at the hotel was fantastic! The rooms were clean, spacious, and the staff was incredibly friendly and helpful. The location was ideal, close to everything I needed in Shinjuku. However, the dining options were a bit lacking in variety. Overall, great value for money.
Rooms
9.0
The rooms were clean, comfortable, and the largest in its price range in all of Shinjuku. They even had kitchen facilities and personally controlled air conditioning.
Service
7.0
The staff was very pleasant and helpful, especially during check-in and check-out. However, housekeeping fell short and the service could be more attentive.
Location
9.0
The hotel's location was fantastic, central to all the action in Shinjuku with many attractions within walking distance.
Dining
6.0
The dining was decent, but not exceptional. The breakfast was the same every morning, and the value for money was average.
Facilities
8.0
The hotel facilities were adequate, with everything I needed for a comfortable stay.
Stan
United States,
March
2024
7.8/10
I had a mixed experience at the hotel. The location was convenient with plenty of nearby restaurants and bars, making exploration easy, but the rooms had a strange odor that was hard to ignore. The service was friendly and accommodating, and the dining options, though a bit repetitive, offered good value for money.
Rooms
7.0
The rooms, though a bit warm at night, were equipped with air conditioning and a comfortable double bed.
Service
9.0
The staff was fluent in English, polite, and very accommodating.
Location
8.0
The hotel is centrally located in Shinjuku, close to restaurants, bars, and shopping areas, making it easy to explore the surroundings.
Dining
7.0
The dining options were consistent but became a bit monotonous for longer stays; however, the value for money was good.
Facilities
8.0
The hotel had convenient facilities like a convenience store on the ground floor.
Alex
United Kingdom,
December
2023
8.2/10
I had an enjoyable stay at the hotel. The rooms were clean and well-equipped, providing a pleasant retreat after staying in smaller accommodations. The service was helpful and responsive, making my trip smoother. The hotel's location was superb, close to major attractions and public transportation. The dining experience was satisfactory, offering decent meals to kick off the day.
Rooms
8.0
The rooms were small but clean and well-equipped, like a treat after a lot of smaller rooms.
Service
9.0
The service was helpful and responsive, assisting with various inquiries and making my trip planning easier.
Location
9.0
The location was superb, just a short walk from key landmarks and convenient for exploring the city.
Dining
7.0
The dining offered satisfactory food options to start the day.
Facilities
8.0
The hotel provided adequate facilities for a comfortable stay.
Roy
United Kingdom,
October
2023
7.8/10
The hotel has a central location close to shopping and eateries, though it can get noisy at night due to nearby nightclubs. The rooms are clean and have all the necessary amenities, but the Wi-Fi on higher floors may be slow. The service is exceptional, especially in times of need. Dining options cater to various tastes, but some may find them smaller in portion size compared to other locations.
Rooms
8.0
The rooms are clean and have everything you need, though the Wi-Fi on the 12th floor could be slow. The room size may feel a bit tight for two people with luggage.
Service
9.0
The service was excellent, especially when we needed assistance with arranging a doctor's appointment for my daughter. The staff definitely goes the extra mile to help patrons.
Location
7.0
The hotel is in a vibrant area close to Shinjuku station and public transport, making it convenient for exploring. However, being near a 'red light district' may not suit families.
Dining
7.0
The dining options cater to various tastes with both Japanese and Western foods available. Overall, the meals were good, but the portion sizes might be smaller than expected.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay, including housekeeping services and tours/ticket assistance.
friendly staff
noisy at night
Charles
United Kingdom,
September
2023
6.0/10
The hotel room was quite small with a double bed pushed up against the wall, and there was a persistent weird odor that was hard to get rid of.
Rooms
5.0
The room was very small and had a strange odor that lingered.
Service
6.0
The staff were rude about us being early but were efficient and helpful overall. They were fluent in English, which was a plus.
Location
7.0
The hotel's location was almost perfect during the day, with plenty of nearby restaurants, bars, and shopping options, but it turned into a red light district at night. Its proximity to Isetan and the basement food hall was a highlight.
Dining
6.0
The dining was decent with a good selection of Oriental and European dishes, but it was a bit pricey and not the most visually appealing.
Facilities
7.0
The hotel had some good facilities, including housekeeping and laundry services.
Brian
United Kingdom,
August
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The room, although small, was clean and adequate for a week-long stay. The service was top-notch, with helpful staff available all the time. The dining options were not the best, but the value for money was reasonable.
Rooms
8.0
The room was clean, comfortable, and the largest in its price range in all of Shinjuku, although still small-ish by international standards.
Service
9.0
The service was excellent, with helpful and pleasant staff at both check-in and check-out.
Location
7.0
Dining
5.0
The dining was not worth it, and the menu became repetitive for longer stays.
Facilities
7.0
The hotel facilities were basic but functional.
John
United States,
May
2023
7.6/10
My stay at the hotel was quite pleasant. The rooms were good, quite spacious for Tokyo, and reasonably priced. However, they felt a bit dated and smaller than expected for a double bed. The service was excellent, especially when my daughter fell ill, and they quickly arranged a doctor's appointment. The location was as expected, a bit seedy but vibrant at night and convenient to Shinjuku station. The dining experience was satisfactory but didn't meet all my expectations. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were good and quite spacious for Tokyo. However, they felt a bit dated and smaller than expected for a double bed.
Service
9.0
The service was excellent, especially in times of need. The staff was very helpful and had a great service mindset.
Location
8.0
The hotel's location was as expected, a bit seedy but lively at night and conveniently close to Shinjuku station.
Dining
7.0
The dining experience was good overall but didn't fully meet my expectations. Decent food but some room for improvement.
Facilities
7.0
The facilities were satisfactory, nothing extraordinary but sufficient for a comfortable stay.
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